Prepare for your Administrator Certification Exam
| Course Details | Find Out More |
|---|---|
| Code | CRT101 |
| Tuition (CAD) | N/A |
| Tuition (USD) | 900.00 |
Discover how to boost your exam readiness and gain the confidence you need to become a Salesforce Certified Administrator. In this 1-day instructor-led certification prep course, reinforce your knowledge of Salesforce features and functionality by reviewing exam objectives, including configuration and setup, Object Manager and Lightning App Builder, sales and marketing applications, service and support applications, data and analytics management, and workflow and process automation. Answer practice questions to assess your knowledge of exam topics and maximize your success on the Salesforce Administrator certification exam.
Who Can Benefit
- This course is designed for anyone who is actively preparing to earn their Administrator credential. Students should have at least six months of experience administering Salesforce and feel comfortable with all concepts covered in the Salesforce Certified Administrator Exam Guide.
Skills Gained
- When you complete this course, you will be able to:
- Recall exam objectives.
- Discuss product features and functionality covered on the exam.
- Assess your exam readiness by answering practice questions.
Course Content
Course outline
- Configuration and Setup
- Assign Company Settings
- Configure and Manage Users
- Adjust Security Controls
- Object Manager and Lightning App Builder
- Recognize Object Architecture and Relationships
- Customize the App
- Sales, Marketing, Service, and Support Applications
- Conduct Campaign Management
- Assess Sales Productivity
- Automate Case Management
- Productivity and Collaboration
- Describe Productivity and Collaboration Tools
- Data and Analytics Management
- Harness Data Management Tools
- Build Reports and Dashboards
- Workflow and Process Automation
- Define Workflow
- Understand Salesforce Flow
- Follow Approval Processes