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Managed Services

Providing the best IT Support and IT Management in the Ottawa Area.

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Cloud Services

Reducing your hardware costs while improving stability, security, and availability.

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Immediate, Effective IT Support… Guaranteed.

99%

Customer Satisfaction from Last 100 Surveys

98.21%

Average Satisfaction over ALL Tickets since Jan 2015

21 mins

Avg Time in mins to Resolve an Issue across ALL Clients

97%

Average First-Time Fix Rate

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Most Used Words in the Last 90 Days:

 

NeoLore Networks throughout the pandemic as always been there to help our staff and continued to offer the same service standards we're accustomed to. As always, they've been fast and efficient in solving most of our IT issues. This has been especially important has our staff moved from working on location to remotely.

Benoit Lalonde – Andrew Fleck

Your organization and staff have played a critical role in the deployment of our staff into a teleworking role. Requests have been handled in a very timely fashion, critical items have been expedited and the end result is always completed to everyone’s satisfaction. Communications are continuous and relevant.

Dale Visneskie – President / CEO – ICPS

During this COVID-19 crisis, Neolore has consistently delivered its industry-leading service levels. Bravo to the leadership and hardworking staff!

Suzanne McCracken – Concentric Associates International Inc