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Managed Services

Providing the best IT Support and IT Management in the Ottawa Area.

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Cloud Services

Reducing your hardware costs while improving stability, security, and availability.

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Immediate, Effective IT Support… Guaranteed.

99%

Customer Satisfaction from Last 100 Surveys

98.21%

Average Satisfaction over ALL Tickets since Jan 2015

21 mins

Avg Time in mins to Resolve an Issue across ALL Clients

97%

Average First-Time Fix Rate

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Most Used Words in the Last 90 Days:

 

NeoLore’s experts are both professional and personable. From the reception desk to the technicians, all are skilled at making one feel comfortable and confident that a request will be handled in a timely manner; and with effective communication from start to finish.

Julia Vaillancourt – Manager, Client Experience – SELECTCOM INC.

They have been our tech support for a few years now and are always ready to help the old guy remember how to do stuff!

John Rapp, Executive Director – Dovercourt Recreation

NeoLore consistently provides crucial IT services when our PCs fail or otherwise go on the fritz. They are very savvy about the ins and outs of PCs, and are always polite. I highly recommend NeoLore's services to any organization that requires top-of-the-line IT Support.

Jacques Pariseau, Services langagiers Baastel Language Services