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97%
Customer Satisfaction from Last 100 Surveys
97.84%
Average Satisfaction over ALL Tickets over 3 years
9.6
Avg Time in mins to Resolve an Issue across ALL Clients
The IT that is pro-active manages more and can avoid problems since he is planning and analyzing. The IT that is break-fix is only fixing the issues as they come and this is more expensive since you can have more downtime and lose data, this is not good….We love the pro-active IT!
Pauline Lavictoire, Controller, Michanie Construction Inc.
Great customer service, always provides our company with a great experience.
Pierce Labarre
Very knowledgeable staff. Always friendly and very helpful with any issues that come up in our office. Very satisfied customers!!
Mary Graziadei – Pryor & Associates
