+

We'd love to work with you!

By answering these 7 questions, we can find out if we're a match

Managed Services

Providing the best IT Support and IT Management in the Ottawa Area.

tell me more

Cloud Services

Reducing your hardware costs while improving stability, security, and availability.

Tell Me More

Are We Compatible?

Are we a good FIT for each other? Take the quiz to find out how good of a FIT we are!

Let's Find Out!

Immediate, Effective IT Support… Guaranteed.

97%

Customer Satisfaction from Last 100 Surveys

98.51%

Average Satisfaction over ALL Tickets since Jan 2015

0.25h = 15mins, 0.50h = 30mins, 0.75h = 45mins

Average Time in mins to Resolve an Issue across ALL Clients

Average Time from when a ticket is first created, triaged by CSH, assigned to a tech, to when a Tech starts working on the issue (not just acknowledging a ticket which happens in a few seconds).

.

Most Used Words in the Last 90 Days:

 

Today is the very reason why we are on TS. Every day that goes by relatively easy is payback on our investment.

Jean-Francois Champagne – President – CAE

Prior to signing on with NeoLore, the company relied on a patchwork of outdated systems and processes, along with a small contingent of users, to maintain a very complex engineering–centric operating environment. Since signing on with NeoLore, and with their full support, we have effectively replaced every piece of legacy hardware with a state-of-the-art virtual environment that leverages both cloud and in-house solutions. I would not hesitate in recommending NeoLore to any organization looking for cost effective systems and solutions support.

Paul Vaillant, CIO, Proslide Technology Inc.

NeoLore has been a great partner in ensuring availability of IT services. Thanks to their efforts our staff have been able to seamlessly transition to working from home.

Jason Moodie – CHBA