+

We'd love to work with you!

By answering these 7 questions, we can find out if we're a match

Perfect IT, Tailored to Fit.

Managed Services

Providing the best IT Support and IT Management in the Ottawa Area.

tell me more

Cloud Services

Reducing your hardware costs while improving stability, security, and availability.

Tell Me More

Are We Compatible?

Are we a good FIT for each other? Take the quiz to find out how good of a FIT we are!

Let's Find Out!

Immediate, Effective IT Support… Guaranteed.

100%

Customer Satisfaction from Last 100 Surveys

98.57%

Average Satisfaction over ALL Tickets since Jan 2015

0.25h = 15mins, 0.50h = 30mins, 0.75h = 45mins

Average Time in mins to Resolve an Issue across ALL Clients

Average Time from when a ticket is first created, triaged by CSH, assigned to a tech, to when a Tech starts working on the issue (not just acknowledging a ticket which happens in a few seconds).

.

Most Used Words in the Last 90 Days:

I am a client of NeoLore for one year now, and THEY ARE FANTASTIC. I own a medical clinic with complex imaging technology and multiple review stations. NeoLore tirelessly reviewed and improved my network until everything worked flawlessly. They are professional, knowledgeable, and respond in timely manners. Their technicians are skilled and patient. I highly recommend NeoLore as your IT company.

Dr. Josée Martineau – I See Optometry

Very knowledgeable staff. Always friendly and very helpful with any issues that come up in our office. Very satisfied customers!!

Mary Graziadei – Pryor & Associates

NeoLore consistently provides crucial IT services when our PCs fail or otherwise go on the fritz. They are very savvy about the ins and outs of PCs, and are always polite. I highly recommend NeoLore's services to any organization that requires top-of-the-line IT Support.

Jacques Pariseau, Services langagiers Baastel Language Services