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99%
Customer Satisfaction from Last 100 Surveys
98.21%
Average Satisfaction over ALL Tickets since Jan 2015
21 mins
Avg Time in mins to Resolve an Issue across ALL Clients
97%
Average First-Time Fix Rate
,
Most Used Words in the Last 90 Days:
Great customer service, always provides our company with a great experience.
Pierce Labarre
I have worked with many tech support companies, and NeoLore is the very first that has actually lived up to what they promised us. In fact, they have greatly exceeded our expectations. Put it this way - I can sleep at night, and I am sure many of you know exactly what I am talking about.
David Smythe, CHA General Manager/Director of Operations – Gillin Hotels
NeoLore consistently provides crucial IT services when our PCs fail or otherwise go on the fritz. They are very savvy about the ins and outs of PCs, and are always polite. I highly recommend NeoLore's services to any organization that requires top-of-the-line IT Support.
Jacques Pariseau, Services langagiers Baastel Language Services
