VMware Cloud Foundation: Troubleshooting [V5.0]

This three-day training course provides the advanced knowledge, skills, and tools to achieve competency in troubleshooting problems in VMware Cloud Foundation™ infrastructure. In this course you are exposed to tools and methodologies that help you support and troubleshoot your VMware Cloud Foundation environment. In addition, various scenarios are presented to you in hands-on student labs and simulations where you will learn to identify, analyze, and solve problems systematically in VMware Cloud Foundation infrastructure.

Who Can Benefit

• VMware customers, consultants, architects, and partners
• Internal personal services organization (PSO) and support teams

Skills Gained

• By the end of the course, you should be able to meet the following objectives:
• Use logs to identify, analyze, and troubleshoot problems related to VMware Cloud Builder™ appliance and services
• Use the Supportability and Serviceability (SoS) Utility tool to identify and fix issues VMware Cloud Foundation infrastructure
• Identify, analyze, and troubleshoot problems related to host commissioning in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to Workload domain creation in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to NSX in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to certificates in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to passwords in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to Life Cycle Management (LCM) in VMware Cloud Foundation
• Identify, analyze, and troubleshoot problems related to using APIs in VMware Cloud Foundation Target

Prerequisites

• This course requires completion of the following course: VMware Cloud Foundation: Deploy, Configure, Manage [V5.0] The course material presumes that you can perform the following tasks with no assistance or guidance before enrolling in this course:
• Operational capabilities with VMware vSphere® processes and architecture
• Operational capabilities with NSX
• Operational knowledge of VMware vSAN™
• Minimum one year experience with VMware Cloud Foundation

Course Content

Course Modules

• Course Introduction
• Introductions and course logistics
• Course objectives

• Troubleshooting VMware Cloud Foundation Bring-up
• Explain VMware Cloud Foundation bring-up
• troubleshooting methodologies
• Discuss the VMware Cloud Foundation bring-up
• validation precheck process
• Use log files to identify VMware Cloud Foundation
• bring-up failures
• Understand common VMware Cloud Foundation
• bring-up validation precheck errors

• Workload Domain Troubleshooting
• Use logs to perform workload domain
• troubleshooting
• Review logs for problem scenarios
• Review VMware Cloud Foundation SDDC Manager
• capabilities and services
• Discuss SDDC Manager troubleshooting options
• Use the SoS utility
• Apply troubleshooting methodologies to identify
• potential failed workflows within SDDC Manage

• VMware Cloud Foundation Networking
• Maintain a VMware NSX® Manager™ cluster
• Understand NSX compute host connectivity and troubleshoot issues
• Use CLI tools to troubleshoot NSX compute host connectivity
• Implement NSX routing and switching in VMware Cloud Foundation
• Identify NSX troubleshooting tools and methodologies
• Discuss NSX Edge cluster troubleshooting options
• Apply troubleshooting methodologies to identify potential NSX routing and switching issues in VMware Cloud Foundation

• VMware Cloud Foundation Certificates
• Manage certificates for VMware Cloud Foundation components
• Add a certificate authority in SDDC Manager
• Replace certificates with SDDC Manager
• Apply troubleshooting methodologies to identify
• potential certificate errors

• Troubleshooting Password Management
• Explain password rotation in SDDC Manager
• Summarize password management best practices
• Perform password rotation
• Use API calls and CLI tools to manage passwords
• Identify common password management problems

• VMware Cloud Foundation Lifecycle Management
• Describe life cycle management architecture and
• terminology
• Discuss upgrade bundle management in SDDC
• Manager
• Automate VMware Cloud Foundation upgrades
• List component upgrade prerequisites
• Upgrade SDDC Manager
• Upgrade vSphere elements
• Upgrade NSX
• Upgrade VMware Aria Suite™ products
• Apply troubleshooting methodologies to identify
• potential issues with a VMware Cloud Foundation
• upgrade

• VMware Cloud Foundation API
• Explain the use cases for the VMware Cloud Foundation API
• List the supported API commands
• Discuss token-based authentication types
• Use API tools
• Apply troubleshooting methodologies to VMware Cloud Foundation API calls