IT Company in Ottawa
Whether you need support, cybersecurity, or just a little tech advice, you can trust one of the top rated IT companies in Ottawa to do the job.
Businesses Who Trust Us
Don’t Just Hire an IT Company, Get an IT Partner
Every company has their own interests in mind. Trust NeoLore to be a partner, not just a hire. Your best interests are ours.
Why choose NeoLore Networks as your IT company?
- Get technology solutions that actually work for you thanks to our team of active listeners
- Enjoy meaningful support that doesn’t just acknowledge, it actions your ticket within 5-15 minutes
- Gain peace of mind knowing that cybersecurity specialists have eyes on your network 24/7
- Try managed IT services without the risk of vendor lock-in thanks to our 30-day contracts
- Solve most common IT problems within 15-25 minutes after calling support
Request a Quote for our IT Services in Ottawa
Here’s What Our Clients Have To Say
NeoLore Networks
IT Services Company in Ottawa
2781 Lancaster Rd.
Ottawa, ON
K1B 1A7
Request a Quote: 613-800-8267
What Our IT Company Offers
Technology Takes Time, Even When You Don’t Have it
There is a lot of day-to-day maintenance that goes into keeping your IT systems up and running. You may or may not have in-house employees to do that. Either way, we can help.
The team at NeoLore can take over your tedious daily tasks so you and your team can focus on running business operations.
Get trained professionals to manage your IT systems or reallocate yours so they can work on something more exciting.
Make IT Work Smarter, Not Harder
Information technology is meant to make your life easier. If it’s not, it’s time to reassess how you’re using it. Because technology is prone to frequent updates, reassessments are an ongoing process not a one and done deal.
That’s why every one of NeoLore’s managed services clients gets access to a seasoned IT consultant. You can work with yours to uncover how you can make your IT processes more efficient and intuitive.
Protect Yourself From The Latest Threats
Hackers are evolving as quickly as the technology they compromise. You need to stay ahead of them if you want to protect yourself.
Don’t have the time or interest to keep up with cybersecurity news? No problem. You can trust NeoLore’s cyber experts to do it instead.
Plus, we don’t just learn about the latest threats. We act upon our knowledge to keep your cyber defenses prepared for what’s out there.
Simplify Digital Transformations
Everyone deserves to reap the benefits of cloud software solutions, but not everyone has the time or expertise. At NeoLore, we want to fix that.
Our team of cloud computing experts is dedicated to simplifying digital transformations, no matter your level of expertise. Let us take over your cloud migration projects to ensure everything is done on time and correctly.
If you need extra help managing it post-migration, we can do that too!
Find Out What Fast Service Really Looks Like
All technology firms brag about their fast IT support, but can they back up their claims? Is a canned “we’ll get back to you soon” response truly a sign of fast support?
At NeoLore, we want to be better than that. We boast a 5-15 minute response time, but within that time you can expect a meaningful response.
Even our artificial intelligence is trained to give you something better. Our AI technician, W.A.D.E, gives you suggestions based on information from support tickets over the past 5 years.
Why NeoLore Stands Out
98.57%
Customer satisfaction rating
23
Years in business
11.25
Average years of client retention
Don’t Lock Yourself Into Mediocre Service
NeoLore promises to deliver and keeps contracts short and flexible in case you change your mind.
Be on The Cutting-Edge of IT Service
If you’re interested in innovative technology, NeoLore is the IT company for you. We’re constantly breaking the mold of how IT services are delivered so we can do better for our clients.
We’re the 9th managed services company in the industry to adopt W.A.D.E, the AI support technician.
He’s more than just your average chat bot. He’s been trained on years of past support tickets to help you and our human technicians find effective solutions faster.
Partner with us to meet W.A.D.E and be among the first to use other new, exciting ways to improve IT!
Don’t Choose Either Speed or Quality
Choose both! All products and services used at NeoLore are strategically chosen to deliver great results fast.
We understand that this isn’t always a “one-size-fits-all” answer. What works for one client may or may not work for you.
That’s why we take the time to fully assess your network before we get going. We want every client to experience speed and quality without compromise.
So, we’ll only suggest solutions that help you achieve this based on your unique business needs.
Turn Any Complex Project Into a Simple Success
Whether you’re a small business or a global company , project management is always a concern. On average, IT projects tend to run 45% over budget and 7% over time .
NeoLore can help you change that. We’re focused on helping our clients stay within time and budget constraints using tried and tested strategic advice.
Over the years, we’ve helped clients successfully:
- Implement new software
- Move to the cloud
- Update their Microsoft Server 2008 software before Microsoft’s end-of-service date
- Improve their disaster recovery plan
- Evaluate and enhance their office Wi-Fi
Our Other IT Services in Ottawa
Our IT Company FAQ
To give our clients the most bang for their buck, we provide personalized service packages based on their needs.
Therefore your price will vary based on:
- Your company size
- The complexity of your needs
- The number of users we need to support
- What we need to do to help you
Request a quote to get a more exact estimate.
Supplementing your IT department with outsourced resources is an excellent way to expand your capacity.
Daily maintenance tasks often take away from big, critical projects, which is part of why delays happen. It’s also great for employee well-being since the extra help can prevent burnout.
Plus, talking to our team can give yours fresh insights that will help them do their jobs better.
Our onboarding process is simple and straightforward. So, from our end that will be no problem. We’d be happy to discuss what was going wrong with your old IT company so we can be sure that we will be better.
Please consider your current partner’s ramp-down process while analyzing how easy it will be to switch.
For clients in the Ottawa region, we can provide onsite support. This applies to hardware fixes and software issues that can’t be solved remotely.
Our team knows a lot about effective IT infrastructure. If we find that we can’t fix something ourselves, we’ll be sure to direct you to someone who can!
Partnering with an IT company does come with additional upfront costs. However, in the long run, it’s actually more cost-effective.
That’s because you’ll spend less on:
- Labour costs
- IT issue resolutions
- Security incidents
- Lost productivity
- Project delays
- Unneeded IT solutions
- and much more
In fact, cost savings are one of the top reasons why many organizations outsource their IT. Consider your long-term ROI to realize the comparatively lower costs of a partnership.