Ottawa IT Outsourcing Services
Choose IT outsourcing to enhance efficiency, deliver more projects, and upgrade your system all at a reduced cost.
Businesses Who Trust Us
Expand Your IT Capacity While Enjoying Cost Savings
Hiring and upskilling takes time & money. Why not get all the benefits of both without those costs?
Why choose NeoLore Networks for IT outsourcing in Ottawa?
- Try our outsourced IT services without the risk of vendor lock-in thanks to our short-term , flexible 30-day contracts
- Get more done in less time by freeing your IT team from tedious daily maintenance tasks
- Resolve IT issues in 15-25 minutes with the help of our 24/7 support desk
- Keep your cybersecurity defense up-to-date and stay secure against the latest threats
- Receive a meaningful response from our support services within 5-15 minutes of your call
Request a Quote for Outsourced IT Services in Ottawa
Hear From Our Happy Clients!
Testimonials
NeoLore Networks
IT Outsourcing Company in Ottawa
2781 Lancaster Rd.
Ottawa, ON
K1B 1A7
Request a Quote: 613-800-8267
What You Can Outsource To Us
Take IT Maintenance Off Your Plate
How many hours does your team spend on menial maintenance? This includes software updates, virus scans, clearing caches, and a whole list of other tasks.
Now, imagine what they could do if they got back those working hours?
Outsource IT management to NeoLore and let your team focus on what drives your business forward. We promise to keep your system up and running so you can spend more time expanding and enhancing operations.
Get The Help You Need When You Need It
Waiting for IT support is a productivity killer. You may need a resolution before you can continue working. Even if you don’t, being left on hold is distracting and takes away from your tasks.
When you outsource NeoLore’s helpdesk services, you won’t have that problem. We’re proud of our rapid response and resolution times. We’re also open 24/7 – you don’t need to wait until tomorrow for an after hours issue.
Make Cloud Environments More Manageable
Moving to the cloud comes with a lot of long-term benefits. The trouble is getting there and keeping everything in check. If you don’t have in-house expertise, the cloud gets unmanageable fast!
Instead of sinking time into in-house upskilling, outsource NeoLore’s cloud computing specialists. We can work with you to help you migrate, configure, and manage your cloud environment in a way that fits your business goals.
Stay Ahead of Cybercriminals
One of the most popular types of IT outsourcing is cybersecurity. There’s a good reason for this. Cybercrime is evolving as quickly as technology, making it difficult or impossible for business owners to keep up.
When you hire NeoLore’s cybersecurity specialists, you’ll have someone who will do that work for you. Our team is up-to-date with the latest threats and will use their knowledge to implement effective security measures that keep your data safe.
Say Goodbye to Project Launch Delays
Every project has a lot of moving parts. That means there’s a higher risk of unexpected events. Unexpected events can throw a wrench in your project and cause significant delays, which hurt your productivity and possibly your reputation.
Don’t let that happen. Outsource NeoLore’s expert project managers to ensure every project you start is completed on time and within budget. Let us assess your business needs, potential risks, and technical capabilities so we can prepare you for anything.
What Makes NeoLore Different?
98.57%
Client satisfaction rating
23
Years in business
11.25
Average years of client retention
Grow Like Never Before
Accelerate business growth by letting our team help you accomplish more in less time.
No Offshore Outsourcing
When you outsource your IT to NeoLore, you will get a 100% Canadian outsourced team. Even our cloud server is 100% Canadian!
This way, you can be sure that your IT is managed by people who fully understand Canada’s data privacy laws and business standards. This will help you maintain your competitive advantage within the country.
It also makes communication less complicated. With an onshore team, you don’t need to worry so much about time zone differences. That being said, our helpdesk is open 24/7.
Increase Your Capacity For Less
There are some upfront costs associated with IT outsourcing. However, it’s a significantly more cost-effective option compared to hiring more full-time staff.
Your in-house team can only do so much when there’s just 8 hours in a workday, and overtime costs add up if they happen frequently. Plus, too much overtime is bad for employee well-being and retention.
Instead, reach out to NeoLore for a simple outsourcing contract at a predictable fixed cost. We can help your team get more done and you don’t have to worry about breaking your labour budget.
Get a Fresh Perspective
A common problem with full-time employees is that they can fall into a routine. While this can be great for efficiency, it can stagnate innovation .
In a fast evolving landscape like IT, innovation is what you need.
Talk to NeoLore’s IT specialists to find out how you can innovate. We’re on the cutting-edge, but we’re also realistic and will only suggest new solutions that make sense for your capacity, budget, and business needs.
Plus, every client gets a vCIO (virtual chief information officer). This way, you always have someone you can turn to whenever an update requires a shift in processes.
Our Other IT Services in Ottawa
IT Outsourcing FAQ
At NeoLore, we want every client to pay for the services they need and not for what they don’t. For this reason, We offer personalized service packages that cater to specific needs. Therefore, your cost will depend on your package.
A few factors that affect price include:
- Company size
- Services needed
- What our team needs to do to help you
For a more exact estimate, please request a quote.
Your outsourced specialists work for NeoLore. They will always be held accountable to the terms in your Service Level Agreement. Our account managers will hold regular check-ins to make sure everything is meeting your expectations.
If anyone you outsourced should be doing something differently, let us know and we’ll deal with it for you.
Once you sign a contract with NeoLore, we’ll match you with the right people for your needs. Our team includes experts in all forms of IT management and we have a range of industry experiences.
After you’ve been paired, we perform regular check-ins to make sure everything is going well. If it’s not, we can readjust accordingly.
Please reach out to get started.
You may augment some of your IT tasks with our outsourced services. It by no means has to be everything. We call this service co-managed IT.
If you’re interested in co-managed services, you’re more than welcome to ask us more about it. The contract is slightly different from our fully managed IT services, but it’s just as flexible, transparent, and scalable.
We want you to have full faith in us. That’s part of the reason why we offer flexible 30-day contracts. You can try out our services without the risk of vendor lock-in to make sure they are what you need.
This will stay the same moving forward.
We think this freedom demonstrates our confidence that you will be happy with our services. It’s easy to leave, but we don’t think you’ll want to!