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MANAGED IT SERVICES

We’re 100% committed to providing you with all the benefits of managed IT services in Ottawa. We deliver complete and comprehensive solutions to support your business needs so you can operate more efficiently. We’ve taken a lot of care and attention to creating our IT packages, wanting to provide you with just the right support for your entire IT infrastructure. Here’s what our packaged services can do for you:

  • Reduce downtime

  • Deliver complete network security

  • Control and manage your IT budget

  • Bring you our expertise and reliability

Managed IT Services - How We Are Different

Help Desk Support

Our advanced Help Desk is here for you 24/7…along with W.A.D.E., our Artificial Intelligence support team member.

W.A.D.E. is able to quickly identify technical problems and find a fast and efficient solution to all your IT problems.

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Centralized Services

We know that ongoing network monitoring is essential to your network security. We’re here to scan, update, and backup your entire network environment, giving you assurance and the peace of mind so you can focus on running your business.

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Network Administration

We ensure that your IT infrastructure is optimized and configured for best practices at all times. And we’ll provide you with up to date documentation about your entire network.

We’re also here to help prepare you for scaling your business. We’ll create a SWOT analysis that reviews your strengths, weaknesses, opportunities, and threats. Then we’ll help you take action to address each of those issues.

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Virtual CIO

Using SWOT analysis, our vCio provides support by recommending and planning innovative technology strategies for your business growth. We’re here to give you the guidance you need for business success.

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Special Projects

We want you to think of us as your IT partner. We’re here to assist with any project no matter how big or complicated, through all stages from planning to implementation. We’ll ensure that your project is on time and on budget with the right solutions for your business. As partners, we’ll make it happen!

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We have been with NeoLore for several years.... simply the best in service and professionalism.... looking forward to next many years.... call them.... you won’t regret connecting with them!!!

Keith Barrett – Partners in Parenting

During this COVID-19 crisis, Neolore has consistently delivered its industry-leading service levels. Bravo to the leadership and hardworking staff!

Suzanne McCracken – Concentric Associates International Inc

I contacted NeoLore first thing in the morning while travelling, as I couldn’t sign in through my remote access. They got a technician on the line right away, who fixed the problem in about 3 minutes. It was great service.

Andrew Horsfield – Lord Elgin Hotel