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MANAGED IT SERVICES

We’re 100% committed to providing you with all the benefits of managed IT services. We deliver complete and comprehensive solutions to support your business needs so you can operate more efficiently. We’ve taken a lot of care and attention to creating our IT packages, wanting to provide you with just the right support for your entire IT infrastructure. Here’s what our packaged services can do for you:

  • Reduce downtime

  • Deliver complete network security

  • Control and manage your IT budget

  • Bring you our expertise and reliability

Help Desk Support

Our advanced Help Desk is here for you 24/7…along with W.A.D.E., our Artificial Intelligence support team member.

W.A.D.E. is able to quickly identify technical problems and find a fast and efficient solution to all your IT problems.

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Centralized Services

We know that ongoing network monitoring is essential to your network security. We’re here to scan, update, and backup your entire network environment, giving you assurance and the peace of mind so you can focus on running your business.

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Network Administration

We ensure that your IT infrastructure is optimized and configured for best practices at all times. And we’ll provide you with up to date documentation about your entire network.

We’re also here to help prepare you for scaling your business. We’ll create a SWOT analysis that reviews your strengths, weaknesses, opportunities, and threats. Then we’ll help you take action to address each of those issues.

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Virtual CIO

Using SWOT analysis, our vCio provides support by recommending and planning innovative technology strategies for your business growth. We’re here to give you the guidance you need for business success.

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Special Projects

We want you to think of us as your IT partner. We’re here to assist with any project no matter how big or complicated, through all stages from planning to implementation. We’ll ensure that your project is on time and on budget with the right solutions for your business. As partners, we’ll make it happen!

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We first engaged NeoLore several years ago to resolve repeated email server reliability problems. After review, they proposed how to resolve. That action plan worked and continues to work many years later. Since that time, they have done the same type of solution pre-planning for new data back-up systems, firewalls, infrastructure upgrades, and server upgrades. Support continues to be prompt, consistent, and positive.

Ian Smith, President – Interactive Audio Visual, Inc.

We have been with NeoLore for about 10 years. We are pleased with the reasonableness of their pricing and the thoroughness of their IT services and have been able to rely on their backup and recovery service on the rare occasion we have needed it. Would recommend NeoLore to any business looking for great IT value for money!

Susan Mallet, Administration Manager – Canadian Poultry and Egg Processors Council

They have been our tech support for a few years now and are always ready to help the old guy remember how to do stuff!

John Rapp, Executive Director – Dovercourt Recreation