FAQ – What is included in an MSP Service Level Agreement (SLA)?

Are you frustrated with your current level of I.T. Support from your existing provider?
- Yes
- No

How much value do you put in your I.T. environment? IE. How important is it to you to have your workstations and servers running well all the time
- Very Important
- Not Important

Do you believe that CyberSecurity is a requirement in your business? IE. Do you want to protect your company data from external threats?
- Yes
- No

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Number
Not Yet

Thanks for your interest in NeoLore Networks Inc.! Based on your responses, it appears that your IT needs may not be best served by a managed IT provider. Should things change in the future, we’d love to hear from you.
Good Fit

Thanks for your interest in NeoLore Networks Inc.! Based on your responses, it appears that your IT needs are a good fit with the level of support services that we can provide.
Ideal Fit

Thanks for your interest in NeoLore Networks Inc.! Based on your responses, it appears that your IT needs are an ideal fit with the level of support services that we can provide and exactly the type of client we look to partner with.
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What is included in an MSP Service Level Agreement (SLA)?