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Managed IT Services Benefits You Need to Be Aware of

Posted on Monday, March 11, 2024 and filed under

Managed IT Services Benefits

Staying ahead of the competition requires a strategic approach to IT management. Managed IT services offer a solution that extends beyond more than simple break-fix services. Let’s dive into these managed IT services benefits and how they can help your business grow.

“Managed IT services aren’t just about fixing problems; it’s a strategic investment in your business’s future.”Jim Stackhouse, Founder & Chief Technologist, NeoLore Networks

Between reducing costly downtime, preventing devastating data breaches, and facilitating automation, the benefits of managed IT can both be measured in ROI and the overall removal of frustrating technological barriers that impede growth.

Importance of Managed IT Services

In an era where technology is needed for almost all business operations, the importance of Managed IT services cannot be overstated. Unlike the traditional break-fix model, where IT issues are addressed as they arise, Managed IT services adopt a proactive approach, becoming an integral part of a business’s long-term strategy.

Managed Services Advantages

Proactive Monitoring Services

Managed IT services provide proactive monitoring services that act as a preemptive strike against potential issues. This contrasts sharply with the reactive nature of break-fix solutions, where problems are addressed after they impact operations. Proactive monitoring ensures minimal downtime, allowing businesses to operate seamlessly.

Single Point of Contact

Working with a managed services provider (MSP) ensures a single point of contact for all IT-related concerns. This streamlined communication simplifies issue resolution and enhances efficiency. In contrast, the break-fix model often involves multiple vendors, leading to a fragmented support structure.

What Else Should You Know About MSPs?

Cost Savings

One of the significant benefits of Managed IT services is cost savings. The predictable, subscription-based model eliminates the unpredictability of costs associated with break-fix solutions. This allows businesses to budget more effectively, redirecting financial resources towards core business activities.


As a business grows, so do its IT needs. Managed IT services offer scalability by adjusting services to meet the evolving requirements of a growing business. This adaptability ensures that IT infrastructure remains aligned with the expanding scope of business operations.

Core Business Focus

Managed IT services free businesses from the burden of day-to-day IT management. This allows organizations to focus on their core business activities, fostering innovation and strategic growth. This is particularly important for any SMB that is struggling to fill skills gaps, as 73% of Canadian businesses are.

Strategic IT Planning

An MSP is a strategic partner. By aligning IT services with business objectives, an MSP contributes to long-term planning, ensuring that IT infrastructure supports and enhances the overall business strategy.

Additional IT Services From NeoLore Networks
IT Helpdesk Network Monitoring IT Outsourcing Cloud Services

Access to Expertise

Collaborating with an MSP provides access to a pool of experts with diverse skill sets. This ensures that businesses benefit from the collective knowledge and experience of a dedicated IT team.

Managed IT Services vs. Break/Fix Support

If you’re still not sure if you should switch to managed IT from the break/fix model, here is a quick overview highlighting the key differences between the two.

Benefits Managed IT Support Break-Fix
Proactive Monitoring Services Early issue detection, minimizing downtime. Reactive approach, leading to extended downtime.
Single Point of Contact Streamlined communication, efficient issue resolution. Fragmented support, involving multiple vendors.
Cost Savings Predictable, subscription-based model for effective budgeting. Unpredictable costs with each issue resolution.
Scalability Easily scales with business growth. May struggle to adapt to the evolving IT needs.
Strategic IT Planning Collaborative approach aligns IT with business objectives. Limited strategic involvement in IT planning.

Avoid All of These IT Managed Service Provider Challenges & More With The Right Partner

You can solve all your technology challenges – both in the present and the future – with the right IT partner.

NeoLore Networks prides itself as the 3rd largest IT service provider in the Ottawa region. We have a proven track record of client satisfaction without any of the aforementioned challenges. We offer flexible 30-day contracts to mitigate the risk of vendor lock-in and promise meaningful tech support response times of 5-15 minutes.

Ready to solve all your IT issues? Reach out to find out.