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98%
Customer Satisfaction from Last 100 Surveys
99.08%
Average Satisfaction over ALL Tickets since Jan 2015
Average Time from when a ticket is first created, triaged by CSH, assigned to a tech, to when a Tech starts working on the issue (not just acknowledging a ticket which happens in a few seconds).
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Most Used Words in the Last 90 Days:
They care about their customers. Really appreciative of our movie night, what a nice treat! Thanks Neolore!!!
Julie Hetu
Great team, friendly and lovely group.
Mountather Karbalaei
Timely service. They take the initiative. Great group of professionals to work with. Customer service oriented.
Silvana Waddington – CropLife