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Managed Services

Providing the best IT Support and IT Management in the Ottawa Area.

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Cyber Security

Trust NeoLore to help you regain control over your network so you can secure IT and protect IT.

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Are we a good FIT for each other? Take the quiz to find out how good of a FIT we are!

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Immediate, Effective IT Support… Guaranteed.

100%

Customer Satisfaction from Last 100 Surveys

99.08%

Average Satisfaction over ALL Tickets since Jan 2015

Average Time from when a ticket is first created, triaged by CSH, assigned to a tech, to when a Tech starts working on the issue (not just acknowledging a ticket which happens in a few seconds).

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Most Used Words in the Last 90 Days:

We have been using NeoLore continuously for over 17 years. NeoLore provides us with real-time backup/duplication of our data and systems as well as keeping our software current and functional. NeoLore also sources all of our hardware needs as required. I’m especially pleased with the proactive, timely, and very cost-effective advice and service that NeoLore provides. Jim, Amy, and the rest of the team at NeoLore are very good communicators, and we are always kept "in the loop" as to the status of any projects they are working on for us. You're the best NeoLore!

Garth Steele, FCPA, FCA, President – Welch Fund Administration Services Inc.

Put simply, I don’t worry about anything IT related and I focus on growing my business. I’ve trusted Neolore with our IT for many years, and they have delivered on their commitments.

Marc G., General Manager, Sofa World

The IT that is pro-active manages more and can avoid problems since he is planning and analyzing. The IT that is break-fix is only fixing the issues as they come and this is more expensive since you can have more downtime and lose data, this is not good….We love the pro-active IT!

Pauline Lavictoire, Controller, Michanie Construction Inc.