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100%
Customer Satisfaction from Last 100 Surveys
99.08%
Average Satisfaction over ALL Tickets since Jan 2015
Average Time from when a ticket is first created, triaged by CSH, assigned to a tech, to when a Tech starts working on the issue (not just acknowledging a ticket which happens in a few seconds).
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Most Used Words in the Last 90 Days:
Great team, friendly and lovely group.
Mountather Karbalaei
I have been a long-time customer of NeoLore Networks, and won't be going anywhere else for my IT needs. NeoLore Networks has consistently been a great provider of excellent IT professionals, that meet every one of my company's IT requirements. I would highly recommend NeoLore Networks!
Leah Brand – COMTEST
Your organization and staff have played a critical role in the deployment of our staff into a teleworking role. Requests have been handled in a very timely fashion, critical items have been expedited and the end result is always completed to everyone’s satisfaction. Communications are continuous and relevant.
Dale Visneskie – President / CEO – ICPS