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Managed Services

Providing the best IT Support and IT Management in the Ottawa Area.

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Cloud Services

Reducing your hardware costs while improving stability, security, and availability.

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99%

Customer Satisfaction from Last 100 Surveys

99.08%

Average Satisfaction over ALL Tickets since Jan 2015

Average Time from when a ticket is first created, triaged by CSH, assigned to a tech, to when a Tech starts working on the issue (not just acknowledging a ticket which happens in a few seconds).

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Most Used Words in the Last 90 Days:

Your organization and staff have played a critical role in the deployment of our staff into a teleworking role. Requests have been handled in a very timely fashion, critical items have been expedited and the end result is always completed to everyone’s satisfaction. Communications are continuous and relevant.

Dale Visneskie – President / CEO – ICPS

NeoLore has been a great partner in ensuring availability of IT services. Thanks to their efforts our staff have been able to seamlessly transition to working from home.

Jason Moodie – CHBA

Today is the very reason why we are on TS. Every day that goes by relatively easy is payback on our investment.

Jean-Francois Champagne – President – CAE