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Reducing your hardware costs while improving stability, security, and availability.
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98%
Customer Satisfaction from Last 100 Surveys
99.08%
Average Satisfaction over ALL Tickets since Jan 2015
Average Time from when a ticket is first created, triaged by CSH, assigned to a tech, to when a Tech starts working on the issue (not just acknowledging a ticket which happens in a few seconds).
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Most Used Words in the Last 90 Days:
Put simply, I don’t worry about anything IT related and I focus on growing my business. I’ve trusted Neolore with our IT for many years, and they have delivered on their commitments.
Marc G., General Manager, Sofa World
During this COVID-19 crisis, Neolore has consistently delivered its industry-leading service levels. Bravo to the leadership and hardworking staff!
Suzanne McCracken – Concentric Associates International Inc
IT problems? This is a great company to work with. Quick response and very friendly.
Ivonne Shoucair