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99%
Customer Satisfaction from Last 100 Surveys
99.08%
Average Satisfaction over ALL Tickets since Jan 2015
Average Time from when a ticket is first created, triaged by CSH, assigned to a tech, to when a Tech starts working on the issue (not just acknowledging a ticket which happens in a few seconds).
.
Most Used Words in the Last 90 Days:
Excellent service and attentive to customers.
Michael Beebe
NeoLore Networks throughout the pandemic as always been there to help our staff and continued to offer the same service standards we're accustomed to. As always, they've been fast and efficient in solving most of our IT issues. This has been especially important has our staff moved from working on location to remotely.
Benoit Lalonde – Andrew Fleck
I have been a long-time customer of NeoLore Networks, and won't be going anywhere else for my IT needs. NeoLore Networks has consistently been a great provider of excellent IT professionals, that meet every one of my company's IT requirements. I would highly recommend NeoLore Networks!
Leah Brand – COMTEST