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By answering these 7 questions, we can find out if we're a match

Managed Services

Providing the best IT Support and IT Management in the Ottawa Area.

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Cloud Services

Reducing your hardware costs while improving stability, security, and availability.

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Immediate, Effective IT Support… Guaranteed.

99%

Customer Satisfaction from Last 100 Surveys

98.21%

Average Satisfaction over ALL Tickets since Jan 2015

21 mins

Avg Time in mins to Resolve an Issue across ALL Clients

97%

Average First-Time Fix Rate

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Most Used Words in the Last 90 Days:

 

NeoLore Networks gets things done! They've hit the ground running by fixing some critical issues our previous IT service provider couldn't figure out right from the start. During onboarding they've quickly installed all their tools on all our computers and started to provide our staff with fast and efficient IT support from day one. Their Ottawa-based staff is knowledgeable, proactive and are able to find solutions to our IT challenges quickly so that our staff's work isn't interrupted for too long.

Benoit Lalonde – Andrew Fleck Children’s Services

The IT that is pro-active manages more and can avoid problems since he is planning and analyzing. The IT that is break-fix is only fixing the issues as they come and this is more expensive since you can have more downtime and lose data, this is not good….We love the pro-active IT!

Pauline Lavictoire, Controller, Michanie Construction Inc.

Put simply, I don’t worry about anything IT related and I focus on growing my business. I’ve trusted Neolore with our IT for many years, and they have delivered on their commitments.

Marc G., General Manager, Sofa World