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Managed Services

Providing the best IT Support and IT Management in the Ottawa Area.

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Reducing your hardware costs while improving stability, security, and availability.

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99%

Customer Satisfaction from Last 100 Surveys

98.21%

Average Satisfaction over ALL Tickets since Jan 2015

9.6

Avg Time in mins to Resolve an Issue across ALL Clients

I have worked with many tech support companies, and NeoLore is the very first that has actually lived up to what they promised us. In fact, they have greatly exceeded our expectations. Put it this way - I can sleep at night, and I am sure many of you know exactly what I am talking about.

David Smythe, CHA General Manager/Director of Operations – Gillin Hotels

TKFG has been a client since the spring of 2014. I have had the privilege of working closely with all the NeoLore staff and they are always courteous and professional. I can confirm that NeoLore are proactive in taking care of our IT needs; not waiting for us to have a problem. We find the NeoTips and the NeoLore Newsletter very informative and many times we have found a valuable tidbit for our device’s security. I also have attended seminars hosted at the NeoLore office, which were very beneficial and very helpful with our Disaster Planning and other issues we might face in the IT world.

Sharon Holmes, CFP, Controller – TKFG

NeoLore Networks throughout the pandemic as always been there to help our staff and continued to offer the same service standards we're accustomed to. As always, they've been fast and efficient in solving most of our IT issues. This has been especially important has our staff moved from working on location to remotely.

Benoit Lalonde – Andrew Fleck